Contact Kervigo — Schedule a Free Insurance Back-Office Consultation

Free Consultation — No Obligation

Tell us about your agency's back-office challenges. We'll listen, ask the right questions, and give you an honest picture of how Kervigo can help — with no sales pressure and no commitment required.

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Response within 4 business hours

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What Happens After You Reach Out

We Review Your Details

A senior team member reads your submission and prepares relevant questions before we speak.

We Schedule a Call

We reach out within 4 hours to find a time that works for you — no automated scheduling maze.

Honest Conversation

We listen to your challenges, ask the right questions, and give you a straight answer on how we can help.

A Clear Proposal

If it's a good fit, we send a tailored proposal within 24 hours — no vague quotes, no hidden fees.

Why Agencies Choose Kervigo

NDA-protected engagement on every account

98%+ accuracy rate across all deliverables

US business hours — EST, CST & PST coverage

Dedicated account manager from day one

5+ years exclusively in US insurance BPO

Proactive communication — zero surprises

Prefer to Reach Out Directly?

Email Us

[email protected]

Response Time

Within 4 business hours

Hours of Operation

Mon–Fri, 9am–6pm EST

"I sent an inquiry on a Tuesday afternoon. By Wednesday morning, I had a detailed proposal in my inbox. That responsiveness alone told me everything I needed to know about how Kervigo operates."

— Operations Director, Southeast Brokers Group

Common Questions

Questions We Hear Before the First Call

Honest answers to the questions every agency asks before deciding to work with us.

Most agencies are fully onboarded within 5–7 business days. We handle the setup, learn your workflows, and integrate with your AMS before we process a single task — so there's no disruption to your operations.

No. We offer flexible engagement models — month-to-month or longer-term arrangements depending on your preference. We believe the quality of our work should keep you with us, not a contract.

Every team member is bound by NDA. We operate under strict data security protocols, use encrypted communication channels, and never share client information outside of the agreed scope of work.

We work with all major platforms including Applied Epic, Hawksoft, AMS360, QQCatalyst, EZLynx, and others. If you use a platform not listed here, let us know — we're experienced at adapting quickly.

Absolutely. Scalability is built into our delivery model. We can increase capacity on short notice to handle open enrollment surges, new book acquisitions, or any seasonal spike — without you needing to hire or train.

We cover the full back-office spectrum: policy checking, endorsements, certificates of insurance, claims follow-ups, renewal processing, benefits enrollment, carrier submissions, eligibility management, and more.

Still on the Fence? That's Okay.

Most agencies that work with us today were skeptical at first. A 20-minute conversation is all it takes to see whether Kervigo is the right fit — and if it's not, we'll tell you that too.

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